Anda berada di : www.ombudsman.go.id Beranda

1. What Should Be remember

Friday, November 13th 2009 | F.A.Q
Important things which should be Known are : * Ombudsman of the Republic of Indonesia is not a representative or power of the reporter to follow up reports. * Ombudsman of the Republic of Indonesia is not able to provide legal aid law enforcement tool in advance or the judiciary. * Ombudsman of the Republic of Indonesia is an oversight agency ..

2. Does the Ombudsman will only accept reports from the public?

Friday, November 13th 2009 | F.A.Q
In Law No. 37 letter d 7 in 2008 mentioned that in addition to receiving reports from the public, the Ombudsman can conduct investigations on his own initiative (own-motion investigation) against the alleged maladministration in implementing public services. Last update on 12/12/2008 by the administrator.

3. How do people that far from Jakarta report ?

Friday, November 13th 2009 | F.A.Q
Your complaint may be submitted to the Ombudsman representative offices which closest to your area. Your report will be followed by the our representatives offices if the jurisdictions covered by the representative office. You can find the address of the Ombudsman representative offices on the contact of Ombudsman website. Since last 2007 the ..

4. Can Ombudsman keep their Reporter identities ?

Friday, November 13th 2009 | F.A.Q
In certain circumstances, the consideration of the Ombudsman, the complainants name and identity can be kept. However, the Ombudsman still needs a clear identity of the complainant to contact the complainant regarding the report at any time if necessary. Last update on 12/12/2008 by Aji Indrarto.

5. What things are made public statements can not be accepted?

Friday, November 13th 2009 | F.A.Q
Ombudsman may reject a report from the public if: 1. Reporter does not include the identity, address, contact numbers are clear and true; 2. Reporter has never delivered a written objection to the reported; 3. The substance of the report is and has become the object of trial; 4. The report is in the process of settlement in which the process ..

6. What are the requirements to be able to submit a report to the Ombudsman?

Friday, November 13th 2009 | F.A.Q
Conditions of acceptance by the public reports to the Ombudsman are as follows: 1. Includes full name, place and date of birth, marital status, occupation, and full address reporter; 2. Contains a description of events, actions or decisions are reported in detail (no need to use the language of law); 3. Have submitted the report to the agency ..

7. How much the cost / reward that must be issued by the public who wish to report?

Friday, November 13th 2009 | F.A.Q
In performing his duty, Ombudsman does not charge fees and / or receive compensation in any form. The ombudsman would be very grateful if the complainant may notify in writing to the Ombudsman about the progress of the end of the report which has obtained a settlement from the agency complained. Last update on 12/12/2008 by the administrator.

8. How do I submit a report to the National Ombudsman?

Friday, November 13th 2009 | F.A.Q
* Reporter can come directly to the National Ombudsman at Adityawarman Street No. 43 Kebayoran South Jakarta Tel. (021) 7258574-77 or representative offices nearby, at the office hours (Monday to Friday, at 09.00 - 17.00 WIB). * Reporter can send reports by mail. * Reporter can enter a report by e-mail. * Reporter can enter through the website ..
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